Transparency Policy
Our commitment to transparency in our business model, editorial process, and selection criteria for AI tools.
Last Updated: June 10, 2025
Our Transparency Commitment
We believe in complete transparency about how we operate, how we make money, and how we maintain our editorial independence to serve consumers' best interests.
1. Our Business Model
1.1 Paid Tool Submission System
Naixt operates on a paid submission model for AI tool listings. This means:
- Submission Fee: Companies pay $99 to submit their AI tool for review and potential listing
- Third-Party Submissions: Third parties (agencies, consultants, users) can also submit tools on behalf of companies
- No Guarantee: Payment does not guarantee listing - all tools must meet our selection criteria
- Full Refund Policy: Rejected submissions receive a complete refund
What the Submission Fee Covers
Your submission fee funds legitimate operational costs:
- Content Creation: Professional writing and editing of tool descriptions
- Translation Services: Multi-language support for global accessibility
- Research & Testing: Hands-on evaluation and testing of submitted tools
- Technical Analysis: Assessment of features, capabilities, and use cases
- Quality Assurance: Review process and content verification
- Platform Maintenance: Website infrastructure and ongoing operations
2. Editorial Independence
2.1 Consumer-First Approach
Our Core Promise
Payment of the submission fee does NOT and will NEVER influence our editorial decisions.Our team's recommendations and listings are based solely on merit, quality, and value to consumers.
2.2 Editorial Safeguards
We maintain editorial independence through:
- Separate Teams: Our editorial team operates independently from business operations
- Objective Criteria: All tools are evaluated against the same standardized criteria
- Consumer Focus: Our primary loyalty is to our users, not to paying companies
- Transparent Process: Clear documentation of our evaluation methodology
- Regular Audits: Internal reviews to ensure process integrity
2.3 Consumer-Oriented Platform
We are primarily a consumer-oriented platform. This means:
- Our recommendations prioritize user value and experience
- We highlight both strengths and limitations of tools
- User reviews and feedback significantly influence our assessments
- We continuously update information to reflect current user experiences
3. Strict Selection Criteria
3.1 Quality Standards
All AI tools must meet our strict selection criteria to be listed on Naixt:
Technical Requirements
- Functional and reliable AI technology
- Clear value proposition and use cases
- Adequate performance and accuracy
- User-friendly interface and experience
- Proper documentation and support
Business Requirements
- Legitimate business entity
- Registered company with legal documentation
- Transparent pricing and terms
- Adequate customer support
- Positive user feedback and reviews
3.2 Legal and Compliance Requirements
Requirement | Description | Verification Method |
---|---|---|
Legal Entity | Must be operated by a registered business | Company registration verification |
Corporate Registry | Listed in official business registry of their country | Government database verification |
Legal Compliance | Compliant with applicable laws and regulations | Legal review and documentation check |
Data Protection | Adequate privacy and data protection measures | Privacy policy and security assessment |
4. Our Evaluation Process
4.1 Multi-Stage Review
Every submission goes through a comprehensive evaluation:
Stage 1: Initial Screening
- Legal entity verification
- Basic functionality check
- Compliance assessment
- Duplicate prevention
Stage 2: Deep Evaluation
- Hands-on tool testing
- Feature analysis
- User experience assessment
- Performance evaluation
Stage 3: Content Creation
- Professional content writing
- Multi-language translation
- SEO optimization
- Image and media preparation
Stage 4: Final Review
- Editorial team approval
- Quality assurance check
- Consumer value assessment
- Publication decision
5. Fair Refund Policy
5.1 Rejection and Refund
100% Refund Guarantee
If your tool submission is rejected based on our selection criteria,you will receive a complete refund of your submission fee.
- Full Refund: 100% of the submission fee returned
- Quick Processing: Refunds processed within 14 business days
- No Questions Asked: Automatic refund for criteria-based rejections
- Clear Communication: Detailed explanation of rejection reasons
5.2 Refund Process
Step | Timeline | Action |
---|---|---|
Rejection Notification | Within 10 business days of submission | Email notification with detailed reasons |
Refund Initiation | Immediately after rejection | Automatic refund process begins |
Payment Processing | 5-14 business days | Refund appears in original payment method |
Confirmation | When refund is complete | Email confirmation of successful refund |
6. Continuous Improvement
6.1 Regular Reviews
We continuously improve our processes and policies:
- Quarterly Policy Reviews: Regular assessment and updates of our criteria
- User Feedback Integration: Incorporating community feedback into our processes
- Industry Standards: Staying current with AI industry best practices
- Transparency Updates: Regular publication of process improvements
6.2 Community Input
We value and actively seek input from our community:
- User surveys and feedback collection
- Public consultation on policy changes
- Advisory board input from industry experts
- Open dialogue with tool providers and users
7. Questions and Feedback
We welcome questions about our transparency policy and business practices. Please use our contact form:
Specific Topics: Include relevant keywords in your message (e.g., "Transparency Question", "Partnership Inquiry", "Business Practices")
Our Commitment to You
Naixt pledges to:
- Maintain complete editorial independence from financial considerations
- Prioritize consumer value in all our recommendations
- Apply consistent, fair selection criteria to all submissions
- Provide full transparency about our business model and processes
- Continuously improve our service based on community feedback
Legal Framework: All commitments are made under French law and jurisdiction.
This Transparency Policy is effective as of June 10, 2025 and was last updated on June 10, 2025.