Privacy Policy

1. Introduction

Naixt ("we," "our," or "us") operates the website https://naixt.net (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is designed to comply with the European Union's General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, username, password
• Profile Information: Bio, profile picture, social media links
• Contact Information: Email address, phone number (optional)
• Communication: Messages you send us through contact forms or support
• Payment Information: Billing details processed by third-party payment processors

2.2 Automatically Collected Information

• Usage Data: Pages visited, time spent, clicks, and navigation patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking: See our Cookie Policy section below

2.3 Information from Third Parties

• Social media platforms (if you connect your accounts)
• Payment processors (Stripe, PayPal)
• Analytics providers (Google Analytics)
• Security services and fraud prevention tools

3. How We Use Your Information

3.1 Legal Basis for Processing (GDPR)

3.2 Specific Uses

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information and service updates
• Respond to comments, questions, and customer service requests
• Send marketing and promotional communications (with consent)
• Monitor usage and improve our services
• Detect, prevent, and address security issues and fraud
• Comply with legal obligations and resolve disputes

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

• Payment Processors: Stripe, PayPal for transaction processing
• Email Services: For sending transactional and marketing emails
• Analytics: Google Analytics for website usage analysis
• Cloud Services: AWS, Google Cloud for data storage and processing
• Customer Support: Help desk and communication tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders, subpoenas, or legal process
• Government or regulatory requests
• Investigations of potential violations of our Terms of Service
• Protection of rights, property, or safety of users or the public

4.3 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Your Privacy Rights

5.1 GDPR Rights (EU Residents)

5.2 CCPA Rights (California Residents)

• Know: Right to know what personal information is collected
• Delete: Right to delete personal information
• Opt-out: Right to opt-out of the sale of personal information
• Non-discrimination: Right to equal service and pricing

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

7. Data Security

We implement appropriate security measures to protect your information:

8. Data Retention

We retain your personal information for different periods depending on the purpose:

• Account Data: Until account deletion plus 30 days for legal compliance
• Transaction Data: 7 years for tax and legal requirements
• Marketing Data: Until consent is withdrawn or account deletion
• Analytics Data: 26 months (Google Analytics default)
• Support Communications: 3 years for quality assurance

9. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions for countries with equivalent protection
• Certification schemes and codes of conduct
• Regular assessment of transfer mechanisms

10. Children's Privacy (COPPA Compliance)

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

For users between 13-16 years old in the EU, we require parental consent where legally required.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending email notification for significant changes
• In-app notifications where applicable

Changes become effective immediately upon posting. Your continued use of the Service constitutes acceptance of the updated policy.

12. Contact Information