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1. Our Commitment to Authentic Reviews

We believe that authentic user experiences are crucial for making informed decisions about AI tools. Our simple review system requires basic information to confirm real experience with AI tools, creating a trustworthy environment for our community.

Our Simple Requirements

Name and first name required for accountability
User ID or Client ID from the reviewed platform to confirm real experience
Enables AI tool editors to respond and resolve issues when needed
Zero tolerance for fake reviews with account suspension

2. Review Requirements

2.1 What We Ask For

To write a review on Naixt, you simply need to have:

Name and First Name: Fill in your real name and first name in your profile
User ID or Client ID: Provide your user ID or client ID from the AI platform you're reviewing at submission
Real Experience: Have actually used the AI tool you're reviewing

2.2 How This Information Is Used

Information	Purpose	Public Display
Name and First Name	Accountability and preventing anonymous fake reviews	First name + first letter of last name only
User/Client ID	Confirm real experience and enable issue resolution by AI tool editors	Never displayed publicly
Email Address	Account management and communication	Never displayed publicly

3. User ID Requirements

3.1 Why We Ask for Your User ID

Your user ID or client ID from the AI tool platform serves important purposes:

Confirm Real Experience: Helps verify you actually used the platform
Enable Issue Resolution: Allows AI tool editors to identify and address specific customer problems
Prevent Fake Reviews: Reduces fraudulent reviews and improves platform integrity
Direct Support: Enables companies to resolve problems mentioned in reviews directly

3.2 How Your User ID Is Handled

Privacy and Security

Your user ID or client ID is handled with strict privacy protections:

Never Public: Your user ID is never displayed publicly
For Issue Resolution Only: Only shared with AI tool editors when there's a legitimate issue to resolve
Secure Storage: Encrypted and securely stored in our system
Your Control: You can request removal of your data at any time

4. Name Display Policy

4.1 What Information Is Displayed

To maintain accountability while protecting your privacy, we display your name as follows:

Public Display: Your first name and the first letter of your last name (e.g., "Marie D.")
Review Attribution: This partial name appears with all your reviews
Consistency: The same display name is used across all your reviews for recognition

4.2 Why We Display Names

Accountability and Trust: Displaying partial names helps create trust by:

Showing that reviews come from real people, not anonymous accounts
Allowing other users to recognize consistent reviewers
Reducing fake reviews and spam
Maintaining enough privacy protection while ensuring accountability

5. Review Guidelines

5.1 Content Requirements

All reviews must be:

Honest and Accurate: Based on your genuine experience with the tool
Specific and Detailed: Provide concrete examples and specific feedback
Constructive: Focus on helping other users make informed decisions
Professional: Use respectful language and maintain a professional tone
Original: Written in your own words, not copied from elsewhere

5.2 Prohibited Content

Reviews must NOT contain:

False or misleading information
Personal attacks, offensive language, or harassment
Spam, promotional content, or irrelevant information
Confidential or proprietary information
Content that violates privacy or intellectual property rights
Threats, illegal content, or harmful material

6. Dispute Resolution

6.1 How User IDs Help Resolve Issues

When disputes arise between reviewers and AI tool providers, your user ID enables effective resolution:

Direct Resolution: Companies can identify your account and address specific issues
Account Verification: Confirms you are an actual customer with legitimate concerns
Issue Tracking: Companies can resolve problems and follow up with solutions
Authentic Dialogue: Enables real conversation between actual users and providers

6.2 Provider Response Process

AI tool providers can use your user ID to:

Verify your customer status and address concerns directly
Provide specific solutions related to your account or usage
Offer compensation or resolution for legitimate issues
Update their services based on your authentic feedback

7. False Reviews Policy

7.1 Zero Tolerance for Fake Reviews

Naixt has a strict zero-tolerance policy for fake reviews. Any attempt to submit false information will result in immediate consequences:

False Identity: Using fake names or providing false personal information
Fake User IDs: Submitting invalid or fake user IDs from AI tool platforms
No Experience: Reviewing tools you have never actually used
Misleading Content: Deliberately false or misleading information about AI tools

7.2 Consequences for Fake Reviews

Account Suspension

Immediate Action: Any user found submitting fake reviews will face:

Immediate Account Suspension: Your account will be suspended permanently
Review Removal: All your reviews will be removed from the platform
No Appeals: Fake review violations are not subject to appeal
Platform Ban: You will be permanently banned from creating new accounts

7.3 Report Fake Reviews

If you suspect a review is fake, please report it using our contact form with "Report Fake Review" as the subject. Include specific details about why you believe the review is fraudulent.

8. Contact Information

For questions about our review policy or assistance with the review process, please use our contact form:

Contact Us

Specific Issues: Include relevant keywords in your message (e.g., "Review Dispute", "Policy Question", "Urgent Review Issue")

Quick Response: Review-related inquiries are typically answered within 1-2 business days. For urgent disputes, mark your message as "Urgent Review Issue." All matters are governed by French law.

Review Policy

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